Standard domestic shipping is free on all prepaid orders for a limited period of time, otherwise it is ₹250. 

A fee of ₹200 is applicable on Cash on Delivery orders.

Domestic orders usually ship within 3 to 5 business days.

Currently, we do not offer International Shipping.

You can track your order with the tracking information provided in the shipment notification email.

Note: Free shipping may be offered for limited periods only, as deemed appropriate by 'BTRsociety'. The customer is liable for any shipping costs for an exchange.

We currently do not accept any returns. Goods once sold can not be returned for a refund. Exchange requests can be made within 5 days of delivery.

All sale and offer products are final sale and can not be returned for a refund.

We do not have a return or refund policy.

Please inspect your order within a day of reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right, provided tagged and unused. 

Exchange requests can be made within 5 days of delivery. We offer ONLY size exchanges. The customer is liable for any shipping costs for an exchange.

Kindly email us on hello@btrsociety.com to request for an exchange.