Standard domestic shipping is free on orders over ₹10000, otherwise it is ₹250.

Domestic orders usually ship within 5 business days and will arrive 7-10 business days after your order is placed.

Currently, we do not offer International Shipping.

You can track your order with the tracking information provided in the shipment notification email.

If you are not as in love with your BTR piece as we are, you may return them for a full refund within 14 days of receiving your order. Note that we only accept returns of unworn garments with tags still attached.

All sale products are final sale and cannot be returned for a refund.

Once we receive your return, allow our team 5 to 7 days to process it. The amount will be refunded through the same payment method.

If you have chosen cash on delivery, kindly email us your bank details on hello@btrsociety.com. The refund may take an additional 5 to 14 days to reflect in your bank account.

Unfortunately, we will have to deduct ₹250 from your return to be fair to our team and delivery partners.

We do not offer exchanges. You may choose to return your order by filling this contact form.